Pinterest's Business Model
Pinterest makes money by selling advertising for marketers and companies that can gain visibility for their brands and more sales for their shops. In 2018, Pinterest made over $755 million in advertising revenue, and it had 250 million monthly active users.
The foundation of any business model needs to be built on top of a solid value proposition.
That’s why we’ll start from breaking down Pinterest value proposition. However, for digital businesses and in general for organisations built on top of more elaborated business models, there will be a few key players that make that business model viable in the first place.
The Pinterest mission is “to help people discover and do things they love.” Let’s see how it accomplishes that.
Who are Pinterest key customers?
The Pinterest business model targets two key players:
Pinners
And advertisers
Who is a Pinner and why it matters for the Pinterest business model?
As Pinterest pointed out in its financial prospectus:
Pinterest is where more than 250 million people around the world go to get inspiration for their lives. They come to discover ideas for just about anything you can imagine: daily activities like cooking dinner or deciding what to wear, major commitments like remodeling a house or training for a marathon, ongoing passions like fly fishing or fashion and milestone events like planning a wedding or a dream vacation.
Pinterest calls those people “Pinners.” The whole experience of Pinners moves around visual recommendations, which are called “Pins.” Those Pins are customised, contextualised and organised around interests, within boards.
Pinners get the service for free. They don’t pay a dime. However, the whole Pinterest business model is built on top of its Pinners. They are at the core of the Pinterest business model.
Indeed, without an engaged, consistent and robust user base, there wouldn’t be any advertising business. That’s why Pinterest focuses primarily on this segment by asking time and time again “How will this help Pinners?”
More precisely Pinterest claims to work on creating the right context for its user base, which has three core principles:
Transparency: especially in the privacy and terms of use of the service
Enforcement: in taking down content that doesn’t comply
Accountability: in applying laws and regulations
Advertisers instead are at the core of the Pinterest monetisation strategy. Let’s see why both Pinners and advertisers stick so far to Pinterest.
Breaking down Pinterest value proposition
Pinterest value proposition needs to offer compelling reasons for both Pinners and advertisers to keep coming back to the platform.
Value Proposition for Pinners
The value proposition for Pinners moves around four key elements. It is essential to remark how Pinterest wants to position itself differently from other tech giants like Google and Facebook.
Where those companies make massive use of algorithms (Facebook), web crawlers (in Google’s case) and in automatic text content generation, Pinterest is all about visual experience and human content curation:
Visual experience: Pinterest focuses on visual discovery and search, which makes Pinterest a unique place on the web. Pinterest is not the only place that focuses on visual experiences. However, it has a core human curation and personalisation that makes it unique
Human curation and personalisation: As pointed out on Pinterest financial prospectus “Pins have been handpicked, saved and organised over the years by hundreds of millions of Pinners creating billions of boards; they are not the result of web crawling or indexing. We call this body of data the Pinterest taste graph”
Designed for action: A visual experience is meant to make people visualise the future and take action
Empowering environment: Pinterest claims that most of its users feel empowered by using the platform. Indeed, the Pinterest environment wants to be different from other social networks. It doesn’t try to leverage the fear of missing out or people’s anxieties. It claims to generate inspiration for people
Value Proposition for Advertisers
The Pinterest value proposition for advertisers is critical for a sustainable monetisation strategy. It moves around three areas:
Empowering Environment
Valuable Audience
The Discovery Journey
Pinterest claims to allow advertisers to cover the whole sales funnel, that goes from awareness to conversion. What draws advertisers to Pinterest? The objectives are usually:
Building brand awareness
Increasing online traffic
Driving sales
Breaking down the Pinterest digital advertising target market
In 2014, Pinterest introduced advertising to its platform. Initially, Pinterest focused on large organisations with large marketing budgets.
As the company grew, it also adapted its sales force and available tools to advertisers to allowed smaller organisations to take advantage of Pinterest advertising platform. That also made its revenues scale fast.
At this stage, Pinterest is also focused on building a stronger international digital advertising platform.
Indeed Pinterest is in the digital advertising business. Therefore, its competitors are companies like Google, Facebook (Instagram as well), and other companies offering digital advertising opportunities.
The Pinterest total addressable market includes brand advertising and performance-based advertising served in various formats:
Online Brand Advertising: attractive to advertisers looking to raise awareness at the top of the purchasing funnel
Offline Brand Advertising: brand advertising is usually done offline. Pinterest draws part of that business online
Online Performance Advertising: primarily based on conversion
Pinners travel across this funnel that goes from inspiration, organisation, and action. Advertisers can put their content in front of this audience and work from the top to the bottom of the funnel, thus, from awareness to conversion.
How does Pinterest work?
Pinterest focuses most of its effort in allowing users, its Pinners, to curate and handpick content. Pinterest focuses on making this curated environment thrive. Therefore, the majority of Pins get handpicked, saved and organised by its user base. Those Pins are then matched with billions of boards to form the so-called Pinterest taste graph.
Inside Pinterest taste graph
To better understand how Pinterest works, when a user saves or “pins” an image of Machu Picchu this might get initially saved by the Pinner to a board name for instance “Bucket List.”
However, as that Pin will be available and discoverable, thousands of users will be able to save that image on other boards.
What is a Pin?
Pinterest defines a Pin as “an idea represented by an image or video, regularly linked to other websites that showcase a variety of content and ideas for Pinners to explore.”
There are various types of pins. For instance, with a product Pin, an item can be shoppable, with information like:
Up-to-date pricing
Availability
Links to the checkout page of the retailer’s website
Other pins kinds of Pins comprise:
Recipe Pins that makes it easy to cook a meal
Shop the Look which enables Pinners to shop for the individual products
Video Pins that mostly show how-to content about cooking and beauty
Inside Pinterest discovery engine
The Pinterest discovery mechanism moves around four key areas
Home feed
Search
Related search
And visual search
This helps users refine and find the visual content they’re looking for. It allows Pinterest to anticipate the tastes of its users. And it also makes it easier for advertisers to attract the attention of Pinterest users through paid campaigns.
Breaking down Pinterest monetisation strategy
Pinterest makes money by selling advertising to marketers and companies that want to gain visibility for their brands and want to drive sales to their websites. In 2018, Pinterest made over $755 million from advertising.
Pinterest, like Facebook, monetises its users by offering targeted advertising on the platform. As a media business, therefore, has a few critical metrics:
MAUs: or monthly active users, defined as a “user as a logged-in Pinterest user who visits the website or opens the mobile application at least once during the 30 days ending on the date of measurement”
ARPU: or average revenue per user which tells us how good is Pinterest in monetising its user base
Those two metrics drive Pinterest strategy:
Pinterest has still to tap into its growth potential; for instance, Facebook ARPU is about 10X of Pinterest:
If we compare the two, that is how the comparison looks like: